Returns & Exchanges

At On Ya Apparel, we want you to love your fit, which is why we offer a 30-day return window for all unwashed and unworn items. If you are not completely satisfied with your purchase, our streamlined process makes it easy to secure a refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided and securely package your items in their original packaging.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location and keep your tracking receipt for peace of mind.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned apparel, we will issue a refund to your original payment method within 5-7 business days.